Solutions / Buildings & estates

Fix the cause. Prove the outcome.

Turn fragmented BMS alarms into contextual asset conditions, dispatch work with the evidence attached and verify every fix against live building data.

For facility directors, estate owners and operations teams managing critical buildings and portfolios.

MirayaConcept · design-partner stage
MirayaConcept · design-partner stage
Object conditionAHU-TB-12-04
Needs attention
Detected 14:32

Degraded cooling capacity

Suspected stuck cooling-coil valve. Valve command is saturated while supply-air temperature drifts.

ServesZone 12-AZone 12-BBoth occupied
Supply temperatureRising
ObservedExpected band
Evidence chain
SourceBMS · 3 live points
ObjectAHU + served zones
Next actionQualified dispatch
01 object condition02 occupied zonesWork order ready
Concept experience · illustrative synthetic data
An object-led condition keeps the asset, affected spaces and response evidence in one frame.
Buyer-led operationsIndia + Middle EastEvidence before scale

Beyond the alarm queue

The building knows more than the work order shows.

Point-driven tools leave operators to reconstruct the asset, its history and the people affected. That hidden work slows every response.

  1. 01

    Alarm floods obscure the actual failure

    A single stuck valve can surface as unrelated temperature, valve and zone alarms. Operators must know the asset topology before they can understand the event.

  2. 02

    Telemetry and maintenance drift apart

    A work order arrives without the evidence that caused it. Technicians attend without ranked causes, asset history or a clear live value to verify after the fix.

  3. 03

    Comfort and efficiency are managed separately

    The same degradation can affect occupied zones, plant energy and indoor air quality. Without relationships between objects, its full cost stays invisible.

Performance to prove

Measure the whole response, not just the close button.

An asset-centred operating record connects detection, dispatch, arrival and recovery — so service and efficiency can be reviewed together.

  1. 01

    Mean time to acknowledge

    Minutes from object condition to owned response

    Reduce
  2. 02

    Mean time to repair

    Hours from detection to verified recovery

    Reduce
  3. 03

    First-time-fix rate

    Work resolved without a repeat visit

    Increase
  4. 04

    Critical-asset availability

    Uptime for systems serving occupied spaces

    Increase
  5. 05

    Verified project savings

    Measured against baseline; never blended with projections

    Evidence

Directions describe the intended operating outcome. No improvement is claimed without a site baseline and measured result.

Worked example / AHU-TB-12-04

Three cryptic alarms become one useful condition.

A cooling-coil valve sticks near closed. The object model connects valve command, supply temperature and two occupied zones, then carries that context through dispatch and verification.

  1. 01

    Detect the object condition

    Cooling output and valve command indicate degraded capacity, with a suspected stuck coil valve and its evidence chain.

  2. 02

    Dispatch with context

    The nearest qualified technician receives the asset history, affected zones, ranked causes and wayfinding to the machine.

  3. 03

    Verify against live values

    Supply-temperature recovery confirms the fix. The condition closes and its measured impact enters the KPI ledger.

Step inside the product

See the operating model in context.

Move from the buyer problem to the relevant product chapter, with its maturity and illustrative-data status kept visible.

Concept chapter / Insight to incident

MirayaConcept · design-partner stage

Follow the AHU story from signal to verified fix.

Compare the point-driven queue with an object-led condition, then see dispatch, tenant communication and live-value verification in one continuous story.

Open the incident chapter

Pilot where the pain is visible

Start with one building, plant room or stubborn fault pattern.

Connect read-only feeds, agree the baseline and prove one workflow end to end before extending the operating model.

Scope a building pilot