Sawariee
Explore the concepts

Solutions / Clinics & hospitals

Keep the whole patient journey in one record.

Connect booking, triage, consultation, pharmacy, laboratory, billing and follow-up — so patients and care teams stop carrying information between fragmented tools.

For clinic owners, hospital operators and healthcare groups in India, the UAE, Saudi Arabia and Qatar.

NabdWorking prototype + engineering plan
Walk through the care journeyDiscuss your facility model
NabdWorking prototype + engineering plan
Today · Clinic scheduleGood morning, Doctor
4 arrivals
TimeVisitStatus
09:30ConsultationComplete
09:45Follow-upIn consult
10:00New visitArrived
10:15Follow-upConfirmed
Visit summary · fictional patient

Follow-up consultation

History
Available
Allergies
Reviewed
Active medicines
2 listed
Safety supportSuggestion — doctor decides
  1. Book
  2. Triage
  3. Consult
  4. Dispense
  5. Bill
  6. Recall
Concept experience · illustrative synthetic data
A connected visit record coordinates the staff workspace and the patient’s next step.
Buyer-led operationsIndia + Middle EastEvidence before scale

The cost of fragmentation

Care should not fall through the gaps between systems.

A booking tool, billing package and laboratory system can each work alone while the patient journey still breaks at every handoff.

  1. 01

    The front desk cannot promise an honest wait

    Booked visits and walk-ins compete without one live queue. Patients call for updates while reception, doctors and lobby screens see different arrival states.

  2. 02

    Clinical context disappears at the handoff

    History, allergies, prescriptions, results and recalls should travel with the patient. Re-entering them between departments adds work and interrupts clinical continuity.

  3. 03

    Checkout becomes a reconciliation exercise

    Consultation, pharmacy and laboratory charges need one tax-correct invoice, with market-specific claims and payment workflows handled in the same visit record.

Journey measures

Make speed and continuity visible at each handoff.

The product plan publishes workflow targets for the moments patients and staff feel most. They are engineering targets for validation, not achieved customer results.

  1. 01

    Booking confirmation

    Under 60 seconds · internal workflow target

    Faster
  2. 02

    Prescription completion

    Under 90 seconds · internal workflow target

    Faster
  3. 03

    e-Prescription dispense

    Under 20 seconds · internal workflow target

    Faster
  4. 04

    Queue estimate accuracy

    Within ±10 minutes for at least 80% of visits · target

    Validate
  5. 05

    Follow-up completion

    Due recalls converted, closed or handed to the desk

    Increase

Targets come from the internal product deck and require validation in production. No live clinical deployment is claimed.

One continuous care pathway

From a WhatsApp “Hi” to a tracked follow-up.

Each role receives a purpose-built workspace over the same system of record. The patient does not have to restart the journey at the next desk.

  1. 01

    Book, arrive and triage

    Booking rules confirm or route a request, self check-in issues a token and vitals join the visit before consultation.

  2. 02

    Consult, dispense and test

    Safety checks support the clinician, the signed prescription routes to pharmacy and results return with acknowledgement.

  3. 03

    Bill and follow up

    One checkout brings visit charges together; a future review becomes a tracked recall with a one-tap booking link.

Step inside the product

See the operating model in context.

Move from the buyer problem to the relevant product chapter, with its maturity and illustrative-data status kept visible.

Designed around your operation

Begin with your facility model and its most difficult handoff.

Solo clinic, specialty clinic, polyclinic or hospital chain: map the real workflow, regional requirements and data boundaries before implementation. Regional controls are designed to support local requirements, not presented as certification.

Plan a healthcare walkthrough